Network Support Services
Offered at Main Campus

Program: B078000
CIP# 0511.090102
1050 Hours
PELL Eligible
VA Eligible
Bright Futures

General Program Information

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in network support services positions in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. This program offers a broad foundation of knowledge and skills to prepare students for employment as a network administrator, network technician and network specialist. Network Support Services prepares students for CompTIA Network+ certification.

Pre-requisites: Current CompTIA A+ exam, completion of Computer Systems and Information Technology (CSIT) or 1 or more years of work experience as a computer/network technician.

Program Structure:   The following table illustrates the PSAV Program Structure

OCP Course Number Course Title Course Length
A OTA0040 Information Technology Assistant 150 hours
B EEV0504 Computer Support Assistant 150 hours
C CTS0022 Network Support Help Desk Assistant 150 hours
D CTS0023 Network Support Administrator 150 hours
E CTS0024 Senior Network Administrator 150 hours
F CTS0029 Wireless Network Administrator 150 hours
G EEV0317 Data Communications Analyst 150 hours
Total 1050 hours
Completion and Placement Rates for 2022
Completion-100%
Placement-86%

Technology Requirement:
ECTC will supply students with required technology.
​Students are not required to purchase devices or software.

Industry Certifications

CompTIA Network+ is a vendor neutral networking certification that is trusted around the world. It validates the essential knowledge and skills needed to confidently design, configure, manage and troubleshoot any wired and wireless devices. CompTIA Network+ certified individuals are in-demand worldwide.
​Instructor: Leslie Harrison          HarrisoL@walton.k12.fl.us          (850) 892-1240 ext. 5161
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