Network Support Services

Offered at Main Campus

Program: B078000
​CIP# 0511090102

1050 Hours

Class Offerings:
Monday - Thursday / Day:
Full Time:  8:00AM - 4:00PM
Part Time:  
8:00AM - 11:45AM
12:15PM - 4:00PM
Monday, Tuesday & Thursday / Evening:
4:00PM - 9:00PM
​5:15:PM - 9:00PM​​​

General Program Information

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in network support services positions in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. This program offers a broad foundation of knowledge and skills to prepare students for employment as a network administrator, network technician and network specialist. Network Support Services prepares students for CompTIA Network+ certification.

Pre-requisites: Current CompTIA A+ exam, completion of Computer Systems and Information Technology (CSIT) or 1 or more years of work experience as a computer/network technician.

Program Structure:   The following table illustrates the PSAV Program Structure

OCP

Course Number

Course Title

Course Length

A

OTA0040

Information Technology Assistant

150 hours

B

EEV0504

Computer Support Assistant

150 hours

C

CTS0022

Network Support Help Desk Assistant

150 hours

D

CTS0023

Network Support Administrator

150 hours

E

CTS0024

Senior Network Administrator

150 hours

F

CTS0029

Wireless Network Administrator

150 hours

G

EEV0317

Data Communications Analyst

150 hours

Total

1050 hours

Completion and Placement Rates for 2023
Completion-100%
Placement-100%

Technology Requirement:
ECTC will supply students with required technology.
​Students are not required to purchase devices or software.

Industry Certifications:

CompTIA Network+

CompTIA Network+

Instructor: Sandy Love

Email Sandy Love

(850) 892-1240 ext. 5161